Last Updated: January 1st, 2025
Visiting our website HexaCustomBoxes.com constitutes an acceptance of our Privacy Policy. At Hexa Custom Boxes, we are committed to safeguarding the privacy of our website users and customers. Any information collected for order processing or customer inquiries will be kept confidential and used strictly for customer service, order fulfillment, shipping requests, and feedback collection. We do not sell or distribute your personal data to any third party.
However, we may disclose your information if required by law, to protect our interests, or to ensure the safety of other visitors. Your information may also be shared if we believe it is necessary to comply with legal proceedings, court orders, or any other legal process served on our website.
Information Collection
We collect information when you register on our site, place an order, subscribe to a newsletter, respond to surveys, or interact with site features. This may include:
- Personal Information – Name, email, phone number, mailing address, and payment details.
- Order Information – Product selections, artwork files, and customization preferences.
- Technical Data – IP address, browser type, and website usage data collected via cookies.
Like many websites, we use cookies to enhance user experience and track website activity. See the Cookies section below for more details.
How We Use Your Information
The information we collect may be used in the following ways:
- To process orders and ensure timely delivery.
- To enhance your shopping experience by showing relevant products and offers.
- To improve customer service and respond to your inquiries effectively.
- To send updates and promotional emails (only if you opt-in).
- To administer surveys, contests, and marketing campaigns.
- To protect our website and users from fraud or security risks.
If you subscribe to our email updates, you can opt out anytime by following the unsubscribe link in our emails.
Information Protection
The security of your personal and business information is our priority. We take all reasonable measures to protect it against unauthorized access, use, or disclosure, including:
- SSL Encryption – Our site uses Secure Socket Layer (SSL) encryption to protect data transmissions.
- Restricted Access – Customer data is only accessible to authorized personnel handling orders and customer service.
- Regular Monitoring – We continuously update our security practices to prevent unauthorized data breaches.
Despite our efforts, please note that no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Cookies
Yes, we use cookies! A cookie is a small data file stored on your computer to enhance website functionality and improve user experience. Cookies allow our site to recognize returning visitors and provide a personalized experience.
You can modify your browser settings to disable cookies at any time, but please note that doing so may limit certain website features and functionalities.
Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service providers (e.g., payment processors, shipping companies) to fulfill orders.
- Legal authorities when required to comply with laws or protect our rights.
Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information upon request.
- Opt out of marketing emails by clicking the unsubscribe link.
- Disable cookies through your browser settings.
Policy Updates
Hexa Custom Boxes reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: hello@hexacustomboxes.com
📍 Address: 1287 6th Ave 5th Floor, New York, NY 10036, United States